Services

Sourcing and supply for businesses and individual customers.

Four services that work together, from finding a product to answering questions after it arrives.

Product sourcing

You tell us what you are looking for. We identify suppliers that can provide it, compare what each offers, and come back to you with the options before anything is ordered.

  • Working from your description, quantity and timeframe
  • Comparing suppliers on price, availability and terms
  • A written summary of the options for you to choose from

Wholesale supply

For retailers and other businesses that need stock in volume. We agree the quantity, price and delivery arrangements in writing, then manage the order through to supply.

  • Volume orders for businesses
  • Pricing and quantities confirmed before you commit
  • Repeat orders handled by the same contact

Retail supply

Individual customers can buy from us directly in smaller quantities. You get the same clear quote and written confirmation that our business customers receive.

  • Smaller orders for personal use
  • A clear price before you pay
  • Your rights under the Australian Consumer Law apply in full

Customer service

Questions about an order, a delivery, a fault or a return come straight to us by email. We keep the conversation in writing so there is a record for both sides.

  • Order and delivery questions
  • Returns, refunds and faulty goods
  • One email address for everything

The process

How an enquiry becomes an order

The same four steps apply whether you are ordering for a business or for yourself.

  1. Send your request

    Email the product, quantity and timeframe you have in mind.

  2. Receive a quote

    We reply with what we can supply, the price and the expected timing.

  3. Confirm in writing

    The order goes ahead only once you have accepted the quote.

  4. Supply and support

    We arrange supply and remain your contact afterwards.

Request a quote

Tell us what you need

A short description and a quantity is enough to get started.

Send an enquiry